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The Growing Role of Technology in Business

  • December 3, 2019
  • 3 minute read
  • Jared Brown
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(Tyler Lastovich)

With the constant development of innovative technologies, both small businesses and big businesses can benefit in many ways by utilizing the latest tech. For instance, your company can improve productivity, find solutions to problems more effectively, and provide improved service to its customers. Technology is not only about automating business tasks. You can also use it for new ways of doing business.

Using Digital Technologies for Effective Marketing

Effective online marketing tools are continuing to develop all the time. For your business to prosper, you need to utilize channels like email marketing, social media marketing, and pay-per-view click advertising. These digital technologies can accelerate the growth of your business because they allow your company to reach wider audiences and build lasting relationships with consumers. You also need to have an excellent website. That means it needs to have search engine optimization, mobile responsiveness, and user-friendliness. It’s, therefore, essential to use UI Design and UX Design. The former focuses on maximizing the usability of your website or application, while the latter is more concerned with how a user feels when using your site or app. If you’re serious about increasing your online traffic and gaining high conversion rates, hire a professional UX/UI designer. With technology developing at a quick pace, a professional design agency will have the latest cutting-edge tools and relevant knowhow to drive visitors to your sites and ensure they stay. Design agencies like Clay in San Francisco work closely with clients to define, design, and develop transformative user experiences across all digital platforms.

Using Mobile Technologies to Improve Productivity and Efficiency

Mobile technologies allow your employees to complete a broad range of tasks from any location. By having full workplace functionality on-the-go, it can create a significant boost to your business’s efficiency and productivity. For example, employees no longer need to wait until they are at their office desks to respond to customers, clients, and colleagues, or read important documents. Cloud solutions are particularly beneficial to businesses because that type of technology allows users to access the same services and applications from any location using multiple devices. Mobile technologies, therefore, create effective collaboration and quicker turn-around times.

Using Productivity Software to Improve Efficiency and Customer Service

As any successful business owner knows, an increase in productivity and efficiency reduces costs and maximizes revenues. By using productivity software, you can improve your business’s operational efficiency. With cloud and mobile technologies, productivity software for businesses has expanded considerably in recent years. There are a variety of excellent packages available to use for accounts, communications, email, and office productivity. Productivity software also allows your company to provide a consistently high level of customer service. Professional Services Automation software and Customer Relationship Management software can benefit both your business and your customers. As features of productivity software packages develop year by year, you need to stay on top of the latest software available to utilize the best tools for your business.

Other Ways Technology Is Improving Business Operations

The growing role of technology is helping to improve the efficiency and operation of businesses in many other ways. For example:
• You can create safer environments for maintaining sensitive company and customer information by using appropriate software packages.
• You can improve communication across the workplace by using social intranet software, in which employees have a centralized port where they can access and update data, contracts, and documents.

You can reduce operating costs by utilizing enterprise software that enables your company to automate accounting and payroll duties.
• You can outsource tasks like customer service and technical support much more efficiently by using business technology.

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Jared Brown

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